The MetarWork® OSS product line provides a set of solutions to help customers perform daily operations, maintenance and analysis more efficiently.

Designed based on the TMF NGOSS series standards, as well as requirements of major operators, these tools are valuable to various personnel such as maintenance engineers, line operators, marketing personnel, system analysts, and managers.

Some of the OSS functional modules included in our MetarWork® OSS are displayed in the chart below:

Customer Service Assurance System (CSA)

Special customers need to be given special attention. VIP customers often request access to monitor the status and performance of their leased lines and services. The MetarWork® CSA combines various functions such as customer topology view, alarm monitoring, leased line monitoring, VPN management and SLA management to fulfill such requirements.

Electronic Operations Maintenance System (EOMS)

With the increasing complexity of networks and fierce competition in the telecom market, maximizing efficiency has become a crucial factor to success. To the telecom operator, maximizing efficiency entails the daunting task of coordinating the workflow between all departments and personnel in various functions, including circuit assignment, work-order assignment, troubleshooting, optimizing resource utilization, and customer service assurance, among others.

MetarOSS EOMS is a platform that provides "Centralized Maintenance" for the operator. This platform acts as a database for everyday operations, as well as a messaging agent to help coordinate workflow. It can be used on various types of network, such as transport, data, switching, and mobile.